You can permanently delete your Tazumi account and its associated data at any time.
Deletion is immediate once confirmed. Do not uninstall the app first if you can still access it.
Email privacy@tazumiapp.com with the subject Tazumi account deletion request. Send the request from the email linked to your Google account where possible, or include your Tazumi player tag. Do not send passwords, access tokens, or identity documents by email.
We may ask for the minimum information needed to verify ownership. Verified requests are completed within 30 days.
We delete your profile, linked Google and Play Games identities, sessions, recovery credentials, cloud saves, game progress, rankings, rewards, coins, gems and cosmetic items, social connections, chat messages, analytics, reports you submitted, notification device tokens, and active matches.
We retain only the minimum pseudonymous records needed to prevent duplicate reward-code redemption and to handle payments: an internal deleted-account identifier, deletion date, an already-redeemed code record, and records of coin and gem pack purchases (Google Play purchase token and order number, product, payout, status and date), kept as long as needed to prevent a purchase being paid out twice, handle refunds and meet legal obligations. These records do not retain your Google or Play Games identity, email, profile, game saves, progress, chat, analytics, IP address, or notification device token.
Copies of deleted information can remain in our encrypted backups, stored in the European Union, for up to 60 days, until those backups expire. Backups are used only to recover the service after a failure.
This page is the public deletion resource for Tazumi. For privacy questions, contact privacy@tazumiapp.com.